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Terms of Service

Last updated: June 17, 2026

On this page

  • Acceptance of Terms
  • Account Responsibilities
  • Acceptable Use Policy
  • Intellectual Property
  • User Content
  • Confidentiality
  • Limitation of Liability
  • Indemnification
  • Termination
  • Governing Law
  • SMS Terms & Conditions
  • Changes to Terms
  • Contact Information

On this page

  • Acceptance of Terms
  • Account Responsibilities
  • Acceptable Use Policy
  • Intellectual Property
  • User Content
  • Confidentiality
  • Limitation of Liability
  • Indemnification
  • Termination
  • Governing Law
  • SMS Terms & Conditions
  • Changes to Terms
  • Contact Information

Acceptance of Terms

Welcome to thefactoryhq.com (the "Site"), operated by Factory Holdings LLC("Company," "we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access or use the Site. These Terms apply to all visitors, users, and others who access or use the Site.

Account Responsibilities

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for:

  • Safeguarding the password you use to access the Site
  • Any activities or actions under your account, whether or not you have authorized such activities or actions
  • Immediately notifying us of any unauthorized use of your account
  • Maintaining accurate accredited investor status and verifying your eligibility to view investment materials

We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.

Acceptable Use Policy

You agree not to use the Site to:

  • Violate any applicable laws, regulations, or third-party rights, including securities laws and regulations
  • Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Site or servers or networks connected to the Site
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site
  • Use the Site for any fraudulent or illegal purpose, including misrepresenting your accredited investor status
  • Share, redistribute, or disclose deal materials, investment documents, or other confidential information made available through the Site to any unauthorized third party
  • Upload viruses or any other malicious code that will or may be used in any way that will affect the functionality or operation of the Site

Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of Factory Holdings LLC and its licensors. The Site is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Factory Holdings LLC. All deal materials, investment memoranda, and related documents are the intellectual property of their respective owners and are provided through the Site under license.

User Content

Our Site may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post to the Site, including its legality, reliability, and appropriateness.

By posting User Content to the Site, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content on and through the Site for the purposes of operating and providing the Site to you and other users.

You retain all of your ownership rights in your User Content. However, by submitting User Content to the Site, you hereby grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Site.

Confidentiality

The Site provides access to confidential investment materials, deal documents, financial projections, and other sensitive information ("Confidential Materials"). You acknowledge and agree that all Confidential Materials are proprietary and confidential.

You agree to:

  • Maintain the strict confidentiality of all Confidential Materials
  • Not disclose, share, copy, or distribute any Confidential Materials to any third party without prior written consent
  • Use Confidential Materials solely for the purpose of evaluating potential investment opportunities presented through the Site
  • Promptly notify us of any unauthorized disclosure or use of Confidential Materials

This confidentiality obligation survives the termination of your account and these Terms.

Limitation of Liability

In no event shall Factory Holdings LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Site
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any investment decisions made based on information provided through the Site

The Site does not provide investment advice. All investment materials are provided for informational purposes only. You are solely responsible for your own investment decisions and should consult with qualified financial, legal, and tax advisors before making any investment.

Indemnification

You agree to defend, indemnify, and hold harmless Factory Holdings LLCand its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the Site
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your User Content caused damage to a third party
  • Any unauthorized disclosure of Confidential Materials

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Site will immediately cease. If you wish to terminate your account, you may simply discontinue using the Site or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, confidentiality obligations, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

SMS Terms & Conditions

SMS Consent Communication

Information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Factory Holdings LLC, you may receive messages related to appointment reminders, follow-up messages, conversational SMS, and similar service communications.

For example: Thank you for reaching out to Factory. We have received your inquiry and are working on a solution. Our team will update you within a reasonable timeframe. For any further questions, feel free to reply or contact us through thefactoryhq.com.

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to appointments, billing, follow-up, or similar communications.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if a message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from Factory Holdings LLC verbally when we ask for your consent.

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive. Alternatively, you may contact us directly to request removal from the messaging list.

Help

For any issues, reply with the keyword "HELP". Alternatively, you can obtain help directly from us at thefactoryhq.com.

If you do not want to receive SMS messages, leave the SMS consent box on forms unchecked.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • Opt out at any time by texting "STOP".
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms, please contact us:

Factory Holdings LLC

legal@thefactoryhq.comthefactoryhq.com
FactoryFactory

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